Effective date: Jul 06, 2026
This Cookies Policy explains how Jackie uses cookies and similar technologies on our website, mobile app, landing pages, booking pages, and digital services.
This policy should be read together with our Privacy Policy and Terms of Service.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember information, improve performance, keep services secure, and understand how people use the site.
Jackie may also use similar technologies, including pixels, tags, software development kits, local storage, device identifiers, and analytics tools.
2. Why Jackie Uses Cookies
Jackie uses cookies and similar technologies to:
- Keep our website and app working properly
- Remember your preferences
- Improve website and app performance
- Understand how visitors use Jackie
- Support login and account security
- Help prevent fraud, spam, and misuse
- Measure campaign performance
- Improve forms, downloads, and app sign-up flows
- Show relevant Jackie updates, where permitted
We do not use cookies to collect more information than we reasonably need for the purposes described in this policy.
3. Types of Cookies We Use
Strictly necessary cookies are required for the website to work. They support basic functions such as navigation, secure forms, login sessions, cookie preferences, and fraud prevention.
- Security cookies
- Session cookies
- Cookie consent preference cookies
- Login or authentication cookies
- Form protection cookies
Functional cookies remember choices you make so Jackie can provide a more convenient experience.
- Preferred location
- Selected tabs or filters
- Language or display preferences
- Dismissed banners or prompts
Analytics and performance cookies help us understand how people use Jackie’s website and improve the experience.
- Pages visited
- Time spent on pages
- Clicks and navigation patterns
- Slow-loading pages
- Forms or sections that may be confusing
- Campaigns that bring people to Jackie
Marketing and advertising cookies may help us measure promotions, understand campaign performance, and show relevant Jackie content where permitted.
- Track whether a campaign led to an app download or sign-up
- Avoid showing the same ad too many times
- Measure referrals and channel performance
- Show promotions for Jackie services where permitted
Security and fraud prevention cookies help protect Jackie, our users, our partners, and our services.
- Detect unusual activity
- Prevent fake sign-ups
- Protect forms from spam
- Secure account login
- Reduce fraud or misuse
- Investigate technical or safety issues
The specific first-party cookies this website (bookjackie.com) sets are:
- jk_consent — remembers your cookie choices (strictly necessary) — up to 400 days
- jk_sid — anonymous session identifier — expires about 30 minutes after inactivity
- jk_vid — anonymous visitor identifier used to measure campaigns, set only with your consent — up to 400 days
- jk_ft and jk_lt — the first and most recent marketing source that brought you to Jackie (for example a search or ad campaign), set only with your consent — up to 400 days
4. App and Device Technologies
When you use the Jackie app, we may use app-related technologies such as software development kits, app analytics, device identifiers, crash reporting, and push notification tools.
These tools help us keep the app stable, understand crashes or errors, improve performance, send service notifications, improve the booking experience, and protect accounts and transactions.
Some app permissions, such as location permissions, are managed through your device settings.
6. Cookie Consent
Where required, Jackie will ask for your permission before using non-essential cookies. You may be able to:
- Accept all cookies
- Reject non-essential cookies
- Manage cookie preferences
Strictly necessary cookies may remain active because they are needed for the website or app to function.
7. Managing Your Cookie Preferences
You can manage cookie preferences through Jackie’s cookie settings, your browser settings, and your device settings.
Browser settings may allow you to block, delete, or limit cookies. Device settings may allow you to manage app permissions such as location, notifications, camera access, and tracking preferences.
Turning off some cookies or permissions may affect how Jackie works.
8. Cookie Retention
Some cookies last only while your browser is open. Others stay on your device for a set period or until you delete them.
Jackie does not keep cookie-related personal information longer than reasonably needed for the purposes described in this policy unless a longer period is required for legal, security, fraud prevention, or operational reasons.
10. Changes to This Cookies Policy
Jackie may update this Cookies Policy from time to time. If we make material changes, we may notify you through our website, app, email, or another reasonable method.
Your continued use of Jackie after an updated policy is posted means you acknowledge the updated policy.