Accessibility at Jackie
Everyone should be able to use Jackie with confidence. We are working to make our services, technology, and communications clearer, more inclusive, and easier to access.
Why use us
Built for real-world impact
Across the app, website, and the services Jackie makes available, accessibility should support people with different needs, devices, routines, and service contexts.
How we started
Helping more people move with confidence
Jackie is being built around everyday movement in Jamaica: sending packages, collecting items, booking rides, arranging charters, and staying connected through clear support.
Accessibility is part of that work. Our goal is to make information, navigation, service requests, and support easier to understand for customers, drivers, riders, couriers, and local partners.
As Jackie grows, we will keep improving the experience so more people can use the platform with independence, clarity, and dignity.
How we improve
Designed for different needs and real-life situations
People use Jackie in busy streets, at work, at home, while travelling, and while managing time-sensitive requests. The experience should stay simple across those moments.
We focus on readable content, familiar controls, helpful status updates, and support paths that make it easier to complete a request without confusion.
Our guiding principles
Clearer services, consistent support, and practical access for more people.
Accessibility is not a single feature. It is a standard for how Jackie communicates, designs, supports, and improves the platform over time.
Built for inclusion
Jackie is working to make local mobility and delivery easier to use.
From clearer service information to better request details, we want customers and partners to know what is happening, what to expect, and where to get help.
A safer everyday for everyone
As we grow, our accessibility work grows with the people we serve.
Feedback from customers, partners, and support teams helps us identify barriers and improve the Jackie experience across products, pages, and service flows.
Investor relations
Everything you need to know to invest in us.
Join our mission
Help us build services that more people can use.
We are here to make delivery, pickup, rides, and charters easier across Jamaica. If that mission speaks to you, join the people building Jackie.
Frequently asked questions
Jackie is working on clearer content, familiar controls, readable layouts, helpful support paths, and mobile-friendly experiences.
